Our software reads the sRGB color space. Please be sure to EMBED working space color profiles when saving your files, this will ensure that we process your images without any unexpected color shifts. Color can vary with each monitor.
Files must be saved as .JPG image files. PDF, PNG, PSD, TIFF files are not accepted
Color settings in Photoshop:
- Open Photoshop
Mac OS X Users: Go to Photoshop in the Menu Bar > Color Settings
Windows Users: Go to Edit in the Menu Bar > Color Settings
- Select a Working Space for RGB Files.
We recommend sRGB IEC61966-2.1.
- Select “Convert to Working RGB” next to RGB under Color Management Policies.
- Check “Ask When Opening and Ask When Pasting” next to Profile Mismatches.
Whenever you open a file that is saved and tagged in a color space other than your working space, Photoshop will prompt you to convert to the working color space. When you save your JPEGs out of Photoshop, make sure to check the “Embed Color Profile” checkbox in the Save dialog box. Without this checked, we do not know the color space of your files, and you will have unpredictable color in your prints.
In Lightroom, there are no color spaces to choose until you export an image. In the Export screen, go down to the “File Settings” section. There is a pull-down menu for Color Space.