Our Guarantee

If for any reason you are not satisfied with your prints, please email us at support@persnicketyprints.com. We will review and resolve any issues in our control.
PPGuarantee
While we make every effort to ensure your prints arrive in perfect condition, sometimes things happen. Hold onto packaging, take pictures of damage if possible and contact us. We'll evaluate and ship out a reprint right away.


Prints may be returned within 90 days for a full refund.

 
 
Persnickety Prints
c/o Returns Dept
181 North State Street
Orem, Utah  84057
USA
 

TESTIMONIALS

BECKY HIGGINS

Persnickety Prints totally pulled through for me (as they always do) and the photos not only showed up in my mailbox quickly, but the quality is so good!

Beth K
Indiana

I just received my first order of prints from persnickety and I am absolutely beside myself....they are so awesome! Like most of us, I now take most of my pictures on my cell phone. For years, I have been having my pictures developed at Costco and am typically disappointed when I pick my pictures up. I just assumed it was the downside of using my phone as my camera. I have been following your Instagram for awhile...I don't know how I found you...maybe something Heidi Swapp posted? Anyway, I saw the post you had about phone pix and I thought...maybe I'll give it a try. It may cost a few dollars more than Costco....but the quality is INCREDIBLE!!! Thank you! Beth K (Indiana)

"As a digital designer for digital scrapbooking I love to tell people about the benefits of saving your memories on the computer. Everyone seems to say, "I want a scrapbook to display and to show my family, though. I can't do that digitally"...that is when I say "Oh, yes you can!" I am so glad I found Persnickety, because I can send them somewhere I trust and know they will get the best customer service and the highest quality prints ever!

They make sure every customer is completely satisfied. They also spend a great amount of energy on finding great deals and designers for their customers.

The first time I ordered prints from Persnickety, I realized just how easy it was. Then when I got my prints and the colors were just right...I was hooked. So much cheaper (and better quality) than the ink in my large format printer, too!
Thank you, Persnickety!"

"I popped over to my WHCC account to check out the price and was surprised to see the 12 x 12 prints are $4.15 now. Compared to $1.99 at Persnickety Prints, it was a no-brainer. So I sent my order in and then I kinda forgot about it. Two days later, I had a package on my doorstep! I opened it up and was blown away by the quality of my prints!!!! They are just as beautiful as the prints I got from WHCC and a fraction of the price!"

LEELOU

"I am blown away by Persnickety Prints! They have incredibly high quality, the BEST customer service I've ever seen, extremely fast processing and shipping time and they really do pay attention to details and quality. They truly want you to be happy and they are willing to take the time to get your order just perfect, which means a lot to me.
In the past I had always gotten my photos printed locally and never considered the idea of ordering them online. I'm so glad I gave it a try! I didn't realize how low quality my local prints were until I sent the same pictures to Persnickety. Such a huge difference! The quality, lighting, colors, even the cropping was 100% better on the Persnickety prints.
I'm completely sold and will never print anywhere else. Photos are really important to me. They're something I will have forever, so I want the best of the best. After trying so many different printers, I can never go back to anything else.
I love Persnickety!"

"I had been hesitating in ordering from them because I have so many print credits through Shutterfly, but the last few times ordering through Shutterfly have left me super disappointed. My photos were blurry, and the colours were totally off.

Now, I know that I'm no professional photographer, but I do know how to work my camera in Manual mode and I can take a damn good picture. I was seriously starting to doubt my skills when I got my last batch of photos from Shutterfly....." read more

MEREDITH CARDALL, SANDY, UTAH

"I am 100% in love with Persnickety Prints! My scrapbook pages are my creative outlet, my most precious works of art, because they are also my memories of my family. I have tried printing just about everywhere with mixed results, even order to order with some companies. With Persnickety Prints, I don't have to worry about mixed results. I get perfect prints every single time. I can't even describe the level of excitement I experience when I hit "Order Prints". I sit on pins & needles waiting for my prints to get to me. Thankfully, I don't have to wait long. Pernsickety Prints has the best turn-around time of any other printer I have used. I love the way Pernsickety Prints packages their prints, too, AND the fact that the prints are waterproof! One time my mail-carrier left my prints at the door in a rainstorm. The box was soaked, but the prints were totally fine in their plastic sleeve. I didn't even need to test the "waterproof-ness" of my prints! My prints are always perfect, perfect, PERFECT! No borders, no bleed issues, completely color correct, no bent corners, GREAT prices, and FAST turn-around! You can't ask for more!"

ALI EDWARDS

"UPLOAD + ORDER PROCESS : The upload and order process was simple and didn't take too long (I uploaded 9, 12x12 images and 5, 8x10 images). I thought it was cool that their size options included 8x8, 6x6, and 8.5x11 - all great for digitally printed projects.

CUSTOMER SERVICE : Excellent. They emailed me and let me know that one of my files had been uploaded low-resolution and I was able to email them the full-resolution version before printing."
I'd definitely order from Persnickety again in the future.

SUZY AKA

"As a digital scrapbook designer and hobbyist, I tried several printing places, both online and in "real life," and I found myself disappointed again and again. The colors would be off, or essential details on my layouts were trimmed off. Often I'd have white borders on my layouts, despite guarantees that there would be no white borders. I began to think all the bother of printing and trimming my own layouts might be worth it, just so they'd be exactly right. But then I found someone as persnickety as me. 🙂 I decided to give Persnickety Prints a try, but I wasn't holding my breath when I opened my first order. Imagine my astonishment when, as guaranteed, I found NO white borders. And the colors and clarity were PERFECT. I was sold, and every order since has been absolutely brilliant. I send my customers, my friends, and my family to Persnickety Prints because I know they won't be disappointed. And they'll get a smashing good deal!"

THE DAILY DIGI

"I will be saving up my layouts to print with Persnickety. The colors in the photos and the papers were almost perfect!! I really was surprised at the differences from printer to printer and how many of them got it wrong. Persnickety was really the only one that got it all right."

AMY TANGERINE

"The quality, the print size and delivery time (talk about fast!) is just wonderful. I also ordered photographic prints in wallet sizes..." read more

Wendy B.

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RETURN POLICY

Persnickety Prints stands behind the products we create. If you are not happy with the quality of your order or believe your product has a manufacturing defect or damage – please contact us so we can make things right. Please contact us within 14 days of receiving your order. Dependent upon the defective issue we ask that you provide a photo of the production error or shipping damage so that we may submit the issue to our print team.  

Persnickety Prints creates custom one-of-a-kind products that are custom designed by you. Due to the custom nature of these products, we are unable to refund your order for customer created errors, including but not limited to:

  • Typos and misspellings
  • Poor image quality or low resolution of original file
  • Layout errors and missing or duplicate images
  • Blank pages or mistakes in product design
  • Product selection mistakes (i.e. product size, style or cover choices)
  • Color differences between your home computer and our printing systems